Recently one of my carriers experienced a technical issue that effected the desktop phones for some of mine and their customers. It was a real pain but fortunately it was short lived and within the hour all my customers were back up and running. However, the entire experience really got me thinking about redundancy and back up.

Mike Tyson once said, “Everyone has a plan till' they get punched in the mouth” and nowhere in business is that truer than when looking at Business Continuity and Disaster Recovery (BCDR). According to eweek only 70% of business update their BCDR plan every 1 to 5 years, only a third of business surveyed tested their BCDR plan once a year, and a staggering 17% admit to never testing their BCDR plan. The fact is many companies look at BCDR strategy as a check mark in a box and not an activity vital to securing there companies future.