In the contemporary digital landscape, customers have become increasingly discerning and demanding. It used to be customers simply called in to be heard. But, in today's age with what seems like an endless list of ways customer communicate companies need a strategy. Gone is the idea of the call center with rows of cubicles and headset wearing employees. Now, customer engagement has to be a strategy that is both agile and affordable for every type of business. From the restaurant that wants to keep people excited about their next visit to large insurance providers handling enrollment season. The needs largely remain the same. How do we develop a customer focused engagement strategy that keeps your company top of mind?

If your company is looking to take its marketing to the next level, then SMS marketing is a great option. It's a fast, personal, and affordable way to reach your customers directly on their phones and send them messages that can help increase sales.

I have worked in the Business communications field for the past 25 plus years and while I have watched the technology get better, it seems the service is getting worse. It is my intention to change that.